A librarian sits at a desk in an office. She is wearing a phone headset and smiling at the viewer.

Ask a Librarian

Get help from our skilled reference librarians. We're happy to help with anything from quick questions to in-depth research questions. 

Ways to Get Help

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Mag-email sa Amin

Pakipunan ang form sa ibaba para sa tulong. Sasagot kami sa pamamagitan ng email sa loob ng 36-48 oras o mas maikli pa, maliban sa mga katapusan ng linggo.
Pakilagay ang iyong tanong sa kahon sa ibaba. Ipaliwanag ang tanong o problema nang partikular hangga't maaari. Kung may mga limitasyon sa petsa o konteksto, ipaalam sa amin. Gayundin, sabihin sa amin ang anumang alam mo na tungkol sa iyong tanong at/o kung saan ka na naghanap.

Other Ways to Contact the Library

Having trouble using your library card online? Try these tips:

  • Make sure you're accessing our digital items either through our website (lapl.org) or using the name, Los Angeles Public Library, in the website or app. Our name is very similar to Los Angeles County Public Library – it's a common mistake.
  • Make sure you are using your library card number (starting with "272..." or "ECARD" or "SSC" with no dashes or spaces) and PIN, the last four digits of the telephone number in your account. It might be an older telephone number than you expect.
  • If you still can't log in, please contact us using any of the above methods. For security reasons, we can't provide details about your account or circulation assistance via email.